Patient advice and liaison services or PALS is a solution that is offered to patients and carers who are aggrieved in any manner and need help. If you have tried to seek help and are back to square one, you can get mental health, adult community health, and learning disability solutions from MediCodeBill. Just medical billing patient advice and liaison services and place your trust in our experts to serve your wellbeing and exceed expectations. Hospitals are entrusted to provide quality health services to you for your well-being. But if for some reason you are dissatisfied with the services or should it fall short of your expectation, the patient advisory and liaison service is the go-to solution by choice. You can lodge complaints, suggestions, compliments, or anything you wish to share for improving service facets.
Being patient advice and liaison services providing company, we are whom you can count on after reaching out to a staff or a member of the care team. If they are unable to resolve concerns within a reasonable time, you can always approach us for support.
We review prescription drug requests raised by patients or pharmacies representing patients sent via fax or online portal. With a highly qualified nursing staff monitoring and reviewing requests, you can get assisted after having your request reviewed. Our team will establish credible reasons and evaluate if the prescription is justified. If necessary, they contact the doctor before approval. Our team may also contact the pharmacy that raised the request on your behalf if clarifications are necessary on the dosage and usage directions.
Our team of highly qualified staff will collaborate with inter-departments to ensure that you receive the highest quality of care. The range of solution we offer under patient care coordination
We get in touch with patients and remind them about scheduled appointments and ensure on-time arrival. If the patient wants the current appointment rescheduled or canceled, we will help them accordingly.
Being a reputed patient advice and liaison services company, we are capable of processing global and procedure referrals through request submission via portals designated for insurance. After approval of requests, we will fax the notification or inform you via phone call. If you require insurance authorization, we will furnish medical records or lab records.
We will look for the quality lapse in the patient chart and track them to close gaps and streamline the quality. Additionally, we inform patients about their annual dues, if any, on radiology tests, lab tests, and even those prescribed by physicians. Lastly, we remind patients relieved from hospital care to follow up with doctors.
If you need clarification in billing or want a DME request placed, our team will assist you through patient advice and liaison service.
MediCodeBill has many years of experience in patient advice and liaison solutions. Over two decades, we have grown from a humble firm to an enterprise offering medical billing and patient advice and liaison services. We have edged out most of the competition to clinch the top spot as a trusted partner among top healthcare providers across the US and Asia.
We offer the most expansive portfolio of patient advice and liaison solutions than other providers with an undisputed record of a 98 percent success rate. Having streamlined so much of the back-end process, we have been able to bring an immense sense of achievement at reasonable rates.
Being a top patient advice and liaison service provider, we are backed by experienced and qualified staff with in-depth knowledge of the process. Our patient advice and liaison process consist of the following steps -
In addition to our core offerings, we pride ourselves on delivering a wide range of supplementary services designed to meet your every need. Whether you require personalized consulting, ongoing maintenance, or specialized support, our team is equipped to provide tailored solutions that enhance your experience. We go above and beyond to ensure that all aspects of your requirements are met with the highest level of professionalism and care.
Development of Patient Advice and Liaison Strategy
Through excellent collaboration, we develop successful patient advice and liaison strategy that enables patients to reach in case assistance is needed in the quality of service
Negotiate Concerns
We will analyze the issue raised by concerned patients and assess the extent to which they are affected and reassure them with advice
Patient Advice and Liaison
The patient will receive the advice and liaison support based on their need and ensure problem resolution
Summarize Reports
We summarize the process in reports for record-keeping